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Written Communications

Are you looking to up your game when it comes to effectively expressing your thoughts and ideas in written form? If you’re interested in improving the quality of your emails, briefs, reports, and other documents, this course will provide you with the tools you need.

Learn how to identify your audience(s), strike the appropriate tone, and write with confidence and clarity. You will discover how to identify and isolate key messages and utilize a three-step writing process to create concise, compelling, and complete content for technical and non-technical audiences.

Effective written communications are at the core of all workplaces. By improving your writing skills, you can elevate your performance and advance your career.

Learning Outcomes:

  • Explore communication principles and how to leverage them in your writing
  • Identify and utilize key messaging as a practical process for composing written communications
  • Practice writing from the audience’s perspective
  • Analyze communications and written work
  • Identify and overcome common obstacles to clear and concise business writing
  • Learn to influence people and impact projects through your writing

Summary:

  • Number of hours: 14 hours
  • Assessment: Participation; 80% attendance of each day
  • Previous education required: None
  • Delivery: Remote
  • Achievement: Written Communications Microcredential

Applies Towards the Following Certificates

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Enrol Now - Select a section to enrol in
Section Title
Written Communications
Type
Online
Days
T, W, Th
Time
8:30AM to 11:30AM
Dates
Dec 02, 2025 to Dec 04, 2025
Schedule and Location
Contact Hours
14.0
Location
  • Online
Delivery Options
Course Fee(s)
CPD Course Fee non-credit $745.00
Drop Request Deadline
Nov 25, 2025
Transfer Request Deadline
Nov 25, 2025
Instructors
Section Notes
Withdrawal Policy:
Students who withdraw more than 10 business days prior to the course will receive a full refund minus $30 administration fee. If a student withdraws 10 business days or less prior to the course they are eligible for a transfer only.
Section Title
Written Communications
Type
Online
Days
W, Th, F
Time
8:30AM to 11:30AM
Dates
Jan 28, 2026 to Jan 30, 2026
Schedule and Location
Contact Hours
14.0
Location
  • Online
Delivery Options
Course Fee(s)
CPD Course Fee non-credit $745.00
Drop Request Deadline
Jan 21, 2026
Transfer Request Deadline
Jan 21, 2026
Instructors
Section Notes
Withdrawal Policy:
Students who withdraw more than 10 business days prior to the course will receive a full refund minus $30 administration fee. If a student withdraws 10 business days or less prior to the course they are eligible for a transfer only.
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