JSW023 - Performance Outcomes
Performance Outcomes
Governments’ primary role is to undertake actions to improve the quality of life of their citizens. These desired outcomes are planned and pursued through investments in public programs and policies but can be very complex in nature, such as addressing poverty. Just doing more things and spending more money without a plan to “move the needle” is not an acceptable approach.
This workshop provides public servants with an opportunity to focus on outcomes, as they pertain to the policy cycles and program and policy development. The workshop will teach you a logic model approach to understand outcomes, as they cannot be a standalone goal and must be an integrated part of the problem definition and design process. You will also discuss how outcomes and accountability are connected.
Delivery
Online curriculum and full day, live, online workshop
Core Competencies Explored
Implementation & improvement (evaluation)
Learner Outcomes
By the end of this workshop, you will be able to:
- differentiate between outputs and outcomes and how they are linked;
- recognize the different types of outcomes (direct, indirect and final);
- formulate the types of questions to ask to understand outcomes that are relevant; and,
- describe how an outcomes-focus can clarify expectations and problem definitions.
Prerequisites
Program Measurement & Evaluation recommended.
Applies Towards the Following Certificates
- Public Sector Workshop Series Certificate of Completion : Applicable Courses