JSW032 - Public Engagement: Practical Skills for Public Servants
Public Engagement: Practical Skills for Public Servants
Public engagement is the cornerstone of good public policy development. Interacting with citizens to help define problems and co‐design solutions is another aspect of an engaged democracy. The methods used to facilitate participation are shifting dramatically, however. As our system of democracy evolves, public sector leaders will be responsible for developing alternative participation methods to encourage people to be more involved. This workshop provides an in‐depth look at public engagement and the emerging smart practices of participation, including how these initiatives need to go beyond information gathering.
Delivery
Online curriculum and half day, live, online workshop
Core Competencies Explored
Connection & collaboration (engagement)
Course Outline
This course will explore the following topics:
- Contextualizing Engagement
- The Engagement Spectrum
- Facilitating Participation
- Rules of Engagement for Public Servants
Learner Outcomes
By the end of this workshop, you will be able to:
- identify and define the principles of public engagement;
- assess the impact of social media and other web-based platforms on public engagement practices;
- describe the spectrum of participation levels and when each level is most appropriate; and,
- begin to develop and design effective public engagement strategies in your work.
Applies Towards the Following Certificates
- Public Sector Workshop Series Certificate of Completion : Applicable Courses