Coaching and Mentoring Employees

Learn how coaching employees, as part of an overall leadership strategy, encourages a supportive and collaborative approach towards high performance, which is more effective than directing or controlling.

Understand the difference between coaching and mentoring, learn a model and principles for effective coaching, and practice putting theory into action through applied activities that account for differences in employees' personality types, work styles, generational differences, cultural diversity and work situations.

Learning Outcomes:

  • Be able to define coaching vs. mentoring and explain best practices
  • Apply a coaching model that maintains a culture of trust
  • Develop and apply tools and techniques for awareness of self and others
  • Recognize employees’ strengths and provide useful feedback
  • Apply steps to help employees identify challenges and find solutions
  • Give and receive feedback effectively
  • Design coaching and mentoring practices for individual employees

Applies Towards the Following Certificates

Enrol Now - Select a section to enrol in
Section Title
Coaching & Mentoring Employees
M, T, W
1:30PM to 4:30PM
Jan 29, 2024 to Jan 31, 2024
Schedule and Location
Contact Hours
  • Online
Delivery Options
Course Fee(s)
CPD COURSE FEE non-credit $695.00
Drop Request Deadline
Jan 22, 2024
Transfer Request Deadline
Jan 22, 2024
Section Notes
Withdrawal Policy:
Students who withdraw more than 10 business days prior to the course will receive a full refund minus $30 administration fee. If a student registers 10 business days or less prior to the course they are eligible for a transfer only.
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