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Fundamentals of Innovation

In this introductory course, you will learn the fundamental tools and skills of improvement and innovation. Topics covered include understanding value from the client’s perspective and the differences between value-add and non-value-add work. You will be introduced to approaches that engage the workforce and clients in identifying innovative solutions.

Students can expect to leave the class with knowledge and skills in basic innovation tools. It is recommended to take the Fundamentals of Innovation as the first course in the Change Management and Innovation Certificate.

Applies Towards the Following Certificates

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