Interpersonal Communication

Learn about effective and appropriate leadership techniques for obtaining cooperation and commitment using effective communication. You will examine communication at its core and develop a practical roadmap for communicating effectively and efficiently through any conversation and in any situation.

Learning Outcomes:

  • Apply communication methods and channels to influence positive outcomes
  • Understand how language and actions impact your role as a leader
  • Develop tactics for assertive communication
  • Explore active vs. passive communication and listening with a purpose
  • Understand barriers to effective communication
  • Resolve and manage conflict
  • Deliver constructive feedback in a positive manner
  • Apply various techniques to improve rapport, motivation, efficiency and manage criticism
  • Determine personal communication styles, various competencies and explore those of others both verbal and non-verbal
  • Understand the importance of emotional intelligence and its relationship to communication in the workplace


Applies Towards the Following Certificates

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Section Title
Interpersonal Communication
T, W
9:00AM to 4:30PM
Oct 29, 2024 to Oct 30, 2024
Schedule and Location
Contact Hours
  • College Avenue Campus
Delivery Options
Course Fee(s)
CPD Course Fee non-credit $695.00
Drop Request Deadline
Oct 22, 2024
Transfer Request Deadline
Oct 22, 2024
Section Notes
Withdrawal Policy:
Students who withdraw more than 10 business days prior to the course will receive a full refund minus $30 administration fee. If a student registers 10 business days or less prior to the course they are eligible for a transfer only.
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