Operational and Strategic Problem Solving
Learn an 8-step process for problem solving that can be used for any type or size of problem. You will learn about the cycle of improvement based on the scientific research method and proven techniques for root cause analysis.
Gain practice in using the tools so that they can be applied immediately upon return to your organization.
Applies Towards the Following Certificates
- Change Management and Innovation Certificate : Organizational Innovation Certificate (4 Required Courses + 3 Electives)