Operational and Strategic Problem Solving

Learn an 8-step process for problem solving that can be used for any type or size of problem. You will learn about the cycle of improvement based on the scientific research method and proven techniques for root cause analysis.

Gain practice in using the tools so that they can be applied immediately upon return to your organization.

Applies Towards the Following Certificates

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Section Title
Operational and Strategic Problem Solving
W, Th
9:00AM to 4:30PM
Nov 13, 2024 to Nov 14, 2024
Schedule and Location
Contact Hours
  • College Avenue Campus
Delivery Options
Course Fee(s)
CPD Course Fee non-credit $695.00
Drop Request Deadline
Nov 06, 2024
Transfer Request Deadline
Nov 06, 2024
Section Notes

Withdrawal Policy:
Students who withdraw more than 10 business days prior to the course will receive a full refund minus $30 administration fee. If a student registers 10 business days or less prior to the course they are eligible for a transfer only.


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