Crisis Management

How do organizations and companies effectively anticipate, plan for, test, respond to and recover from a crisis?  Crises come in many forms — from single events to prolonged exposure.  Fire, flood, heat, cold, tornado, loss of utilities, outbreak, equipment failure, accident and injury are examples. Effective organizations understand these risks, their likelihood, and develop plans, strategies and tactics that can be refined and tested over time. 

Gain a valuable overview along with the applicable methods and knowledge needed to effectively respond to crisis. Preparation is key.

Learning Outcomes:

  • Develop a risk assessment of potential crisis
  • Develop plans to mitigate the risks associated with crisis
  • Test and modify response plans
  • Deploy a crisis response effectively
  • Create a clear path to recovery

Skills and Competencies Gained:

  • Risk Assessment
  • Response Planning
  • Recovery Tactics


  • Number of hours: 14 hours
  • Assessment: Participation; 80% attendance of each day
  • Previous education required: None
  • Delivery: Remote
  • Achievement: Crisis Management Microcredential

Applies Towards the Following Certificates

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